Senior Technical Officer – Knowledge Management

  • State Revenue Office
  • Jun 30, 2020
Full-time Government & Public Law Property Law Tax Law Other

Job Description

Senior Technical Officer – Knowledge Management Branch – Corporate Services Division – Ongoing

  • Salary $85,279 plus 9.5% superannuation – VPS Grade 4
  • Based in Melbourne CBD or Ballarat


A least one (1) ongoing Senior Technical Officer, Grade 4, position is being offered in the Knowledge Management Branch, Corporate Services Division, in Melbourne or Ballarat. Please note, this position is located either wholly in Melbourne, or partly in Melbourne and partly in Ballarat. 

The State Revenue Office

We administer a range of taxes, duties, levies, grants and subsidies on behalf of the Victorian Government. The revenue we collect funds essential services including health care, education and social infrastructure.

Committed to excellence, customer service and developing our people, we offer a collaborative and rewarding culture valuing teamwork and high performance. In return, you’ll benefit from professional staff development, giving you the opportunity to learn, influence and contribute to your future and to the State Revenue Office.

The Role

This role supports a strong knowledge-sharing culture within the State Revenue Office by contributing to its external and internal tax technical knowledge bases. Through a range of knowledge management activities across the organisation, you will ensure tax technical knowledge is up to date, captured, stored, and readily available.

Key responsibilities

Reporting to the Branch Manager, Knowledge Management, you will be responsible for:

  • Promoting the value of sharing tax technical knowledge and encouraging a knowledge-driven culture.
  • Helping maintain and improve content on tax technical knowledge bases, including the State Revenue Office’s public website.
  • Interpreting and applying legislation, and reviewing private rulings, legal opinions, court decisions, objections and other materials.
  • Supporting internal and external senior tax expert groups and other tax technical knowledge initiatives to ensure information and decisions are consistent and appropriately recorded.
  • Assisting with improving knowledge bases and systems by identifying opportunities for their development and recommending solutions to issues.

The ideal candidate

To be successful in this role, you will have:

  • An understanding of, or experience in, knowledge management and its importance.
  • Experience in interpreting and applying complex legislation in a legal and commercial environment.
  • Ability to prepare accurate, clear and concise written materials that simplify complex issues.
  • High level interpersonal communication and negotiation skills to engage, influence and maintain strong relationships with stakeholders.
  • An ability to think innovatively and identify process improvements.

More information

For more information, read the position description or contact Kate McClelland, Branch Manager, Knowledge Management, on 03 9628 0764.

If you need a copy of this advertisement and attachments in an accessible format, such as large print, email

To apply

To be considered for this role you must submit:

  • a cover letter,
  • completed application form (attached), and
  • a current resume,

via the State Revenue Office website by 5pm on Monday 13 July 2020.

  • As part of our selection process we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
  • There maybe a probation review.

Organisation Name

State Revenue Office

Landline phone

03 9628 0764

Contact Name

Kate McClelland

Email address

Street Address

121 Exhibition Street, Melbourne 3000

Job Level

Any Level

State / Province / Region