Liability Claims Consultant - 12 month Parental Leave Contract -Full Time - Sydney CBD

BACKGROUND TO THIS POSITION  & CLIENT

This Yegal client is one of the leading financial services / insurance claims organisations in Australia.

Claims roles are a great way for law graduates to get exposure to the legal sector. This firm is themselves a client of some of Australia's leading law firms. When these insurance claims become complex, they are referred to a number of leading Australian law firms for management/ advice. In this way, you will be working with external counsel on a daily basis.

The company office is centrally located adjacent to Australia Square and a short walk from Wynyard Train Station.

You'll be offered a range of exciting benefits including flexible working in addition to a generous remuneration package.

KEY DUTIES

• Manage a portfolio of claims with a mixed portfolio including liability property claims,
  personal injury claims and other claims
• Interacting with and providing instructions to Legal Panel Firms within the required
  timeframes on all pre-litigated and litigated matters
• Providing clients and other involved parties with updates in relation to
  litigated matters
• Preparing claims for and attending claims review meetings when required
• Build and develop external business relationships with external networks.
• Undertaking pre-mediation preparation, assisting with strategy considerations and
  attending mediations as required
• providing end to end claims management.
• Interpret public liability policy wordings and apply accurately
• Provide advice to insurer client on coverage, liability, quantum, reserving and
  settlement
• Liaise with various third party providers including solicitors, loss adjusters, brokers
  and barristers
• Settling claims within client service instructions, company guidelines and delegated
  authority
• Attending client meetings where applicable
• Achieve monthly KPI’s as designated by management
• Comply with all relevant legislation
• Resolve complaints in accordance with company guidelines
• Identify potential fraud/recovery indicators for claims where applicable
• Actively participate in team meetings and project activities as required
  
  

ABOUT YOU

• Attention to detail and critical thinking skills typically acquired over the course of a law degree
• Ability to engage, instruct and work with relevant providers including loss adjusters, lawyers and consultants
• You must be strong communicator & have a client centric approach, you have a high degree of empathy and understanding.
• Legal qualifications will be advantageous but candidates approaching admission will be considered
• Ability to build and maintain strong client/customer relationships
• Good problem-solving skills - ability to interpret technical / investigation reports to make sound business decisions
• Ability to participate in alternative dispute resolution