SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

From a staff of one in April 2011, SSI now employs over 800 employees (including 180 bilingual guides) and over 350 volunteers. In 2018, SSI merged with Access Community Services. We now operate locally, nationally and internationally, with offices in metro and regional Queensland, NSW and Victoria.